REFUND & RETURNS POLICY

REFUND & RETURNS POLICY 

We offer a 14 day return policy for all orders, however there are certain requirements that will need to be adhered to in order for us to issue a refund: 

  • All orders will need to be returned to us in their original state. This includes the original seal on any bottles being completely unopened and in tact. 
  • All returns will need to be paid for by the customer unless there is a default upon delivery. In this circumstance we would require photographic proof of the default as soon as it is delivered to the customer. 
  • We advise that the customer obtains proof of return, such as a tracking number when sending the item back to us. 
  • We can refund or exchange your item, depending on which one you require. 

Please send all returns to: 

Love Churros London 
Unit 9 Boxpark 
18 Olympic Way 
Wembley Park
HA9 0JT

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